This page last changed on Jul 20, 2009 by mmcgarry.
Viewing Service Inventory
Topics marked with * relate to HQ Enterprise-only features.
This inventory screen allows users to view and manage a selected service. The screen displays a service's user-specified properties, the platform that hosts the service, the applications containing this service, groups containing the service, and the service's monitoring and control configuration. The service's name is at the rightmost of the path listed at the top of the screen.
 | Not all screen elements described in this wiki page are available for all instances of a service. Some service types simply have more or fewer data elements associated with them. |
Feedback is welcome. Click Add Comment at the bottom of the page.
Tasks Available on This Screen
On this screen, users can do (or at least start) the following tasks:
To view a map representation of the service in relationship to the server and platform that host it:
- Click
in the upper left.
The service is displayed at the top, the server that hosts it just below, and the platform that hosts the server just below that. All resource names are bolded and the resource type is displayed just below in smaller type. From there you can navigate to the platform or server by clicking its name.
To change the service's owner:
- In the middle near the top of the screen, click Change next to the listed owner and proceed to the "Edit" screen.
To change the service's name and description:
- In the "General Properties" section, click the top
and proceed to the "Edit" screen.
To add this service to the user's Dashboard favorites:
- In the Tools menu, select Add to My Dashboard Favorites.
- In HQ Enterprise 4.2 and later, if you have edit permissions for multiple dashboards, the Tools menu will instead have an Add to Dashboard Favorites option. Select the option to view a list of dashboards for which you have edit permissions. You can select one or more dashboards, and click Add to add the resource to the favorites portlet of each.
To change the install path of the service:
- In the "General Properties" section, click the bottom
and proceed to the "Edit" screen.
To add this service to a group:
- In "Groups containing this resource," click
and proceed to the "Add to Groups" screen.
To remove this service from a group:
- In "Groups containing this resource," check the group and click
.
To change the any of the server's configuration (log- and configuration-tracking, control actions, etc.):
- In "Configuration Properties," click
and proceed to the "Edit" screen.
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Sections on This Screen
Top Level
The top of the page displays high-level identifying information for the service being viewed. The data fields displayed depend on the service type.
General Properties
This section lists the properties the user specified when creating or last modifying the server:
- Host Platform: The platform that hosts this service
- Description: A description of the service
- Resource type: The service type
- Date Created: The date the service was added to the HQ inventory
- Date Modified, Modified By: The date the service properties were last modified and the user who modified them
Applications
This section lists the applications of which this service is a member. To view an application listed here, click the application's name.
Groups Containing This Resource
This section lists the groups of which this service is a member. To view a group listed here, click the group's name.
Configuration Properties
This section displays the shared, monitoring, and control configuration properties of the service.
HQ often provides reasonable defaults for the configuration properties, but HQ users must provide information specific to their environment.
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Navigating via the Masthead Menu
Main screens in Hyperic contain a masthead menu. Users can navigate to the following parts of HQ using this menu:
Dashboard |
Displays the Dashboard, the starting screen in HQ, which displays information about resource health, recent alerts, recently performed auto-discovery scan, and control actions |
Resources |
Click the menu name to access either Browse (takes users to the Browse Resources screen, where they can locate and navigate through information about all managed resources), Currently Down (takes users to the Currently Down screen, where they can look at all managed resources that are unavailable), Nagios Availability (available only when Nagios is installed), or Recently Viewed (provides a drop-down list of resources that the user has recently viewed. Selecting one of those resources takes the user to the Current Health screen for the resource). |
Analyze |
Click the menu name to access Reporting * (presents the Reporting screen, from which reports can be generated), Alert Center (presents the Alert Center, which displays a deployment wide alert summary), or Event Center (presents the Event Center, which displays a deployment-wide event summary). |
Administration |
Takes users (with "Administer Hyperic HQ Server Configuration" permissions) to the Administration screen, where they can manage the system-wide settings |
Search |
The Search box in the upper right of the Masthead allows you to search for HQ resources of any type and HQ users.
Search results appear after four characters are entered in the text box. Results will include the first 10 platforms, servers, services, and groups whose name includes the search string.
Double-click a resource in the list to navigate to its Resource page. |
The masthead also displays the two most recently triggered alerts. Users can click the alert's time to be taken to the alert detail.
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