This page last changed on Sep 30, 2008 by mmcgarry.

Currently Down Resources

Topics marked with * relate to HQ Enterprise-only features.

This screen allows users to centrally view all the managed resources (platforms, servers, and services) that are currently unavailable and when they went down. The screen automatically refreshes every minute, but users can also refresh it manually.

  • Tasks available on this screen

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Tasks Available on This Screen

On this screen, users can do the following tasks:

To view all the down resources of a specific type:

  • Click the resource type under "Resource Types" at left.

To refresh the list:

  • Click at the top right.

To sort the list:

  • Click any column heading (except "Alerts") in the list at right.

To display a different number of down resources:

  • Click the number of resources to be displayed in Show Most Recent at the top right.

The screen lists all the resources on only one page (not across multiple pages). If the number of down resources exceeds the Show Most Recent value, the list will be truncated: it will not show all the down resources.

To view all the alerts for a listed resource:

To view the Current Health of a listed resource:

  • Click the resource's name in the "Resource" column and proceed to the "Current Health" screen.

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Sections on This Screen

Resource Types

This section organizes all the down resources by inventory level and then resource type. Users can expand or collapse the inventory-level listings. Users can view all down resources of a particular resource type by clicking the type here.

Availability

This section lists all the down resources of the resource type selected in "Resource Types." The default sort order is by Down Time (from longest to shortest). Users cannot page through the list of down resources; they must instead select a number of resources to be displayed. This section also provides a link to the resource's alerts (where any alerts triggered by the resource's unavailability will be listed).

  • Resource: Name of the down resource
  • Type: The resource's platform, server, or service type
  • Down Since: The time at which the resource became unavailable
  • Down Time: The length of time the resource has been unavailable

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Navigating via the Masthead Menu

Main screens in Hyperic contain a masthead menu. Users can navigate to the following parts of HQ using this menu:

Dashboard Displays the Dashboard, the starting screen in HQ, which displays information about resource health, recent alerts, recently performed auto-discovery scan, and control actions
Resources Click the menu name to access either Browse (takes users to the Browse Resources screen, where they can locate and navigate through information about all managed resources), Currently Down (takes users to the Currently Down screen, where they can look at all managed resources that are unavailable), Nagios Availability (available only when Nagios is installed), or Recently Viewed (provides a drop-down list of resources that the user has recently viewed. Selecting one of those resources takes the user to the Current Health screen for the resource).
Analyze Click the menu name to access Reporting * (presents the Reporting screen, from which reports can be generated), Alert Center (presents the Alert Center, which displays a deployment wide alert summary), or Event Center (presents the Event Center, which displays a deployment-wide event summary).
Administration Takes users (with "Administer Hyperic HQ Server Configuration" permissions) to the Administration screen, where they can manage the system-wide settings
Search
The Search box in the upper right of the Masthead allows you to search for HQ resources of any type and HQ users.

Search results appear after four characters are entered in the text box. Results will include the first 10 platforms, servers, services, and groups whose name includes the search string.

Double-click a resource in the list to navigate to its Resource page.

The masthead also displays the two most recently triggered alerts. Users can click the alert's time to be taken to the alert detail.

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Next Steps

View a resource's status on the "Current Health" screen

Related Information
Return to the HQ User Interface Reference.

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Document generated by Confluence on Apr 20, 2010 15:01