This page last changed on Sep 02, 2007 by megbartelt.
Triggered Alerts
Available in HQ Open Source unless marked by * for HQ Enterprise only
This screen allows users to view the alerts that have been triggered, organized by date, for the specific resource.
If you have any comments or suggestions for this help page, please submit them at the bottom of the page by clicking Add Comment.
Tasks Available on This Screen
On this screen, users can do the following tasks:
To mark an alert "fixed":
- Check the alert(s) and click Fixed.
To look at alerts triggered on a different date:
- Click
or to navigate earlier or later than the current date.
To view the list of alerts for a specific date:
- Click
and select a specific date.
To acknowledge an alert:
- Click
on the alert's row in the "Ack" column.
If the icon is not there, that means the alert has already been acknowledged. Acknowledgment of an alert can initiate an escalation scheme for the alert.
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Sections Available on this Screen
This screen displays, for each triggered alert, this information:
- Priority
- Alert Date: The date and time the alert was triggered
- Alert Definition: The name of the triggered alert
- Alert Condition: The alert condition that was met that triggered the alert
- Actual Value: If the alert condition is a metric comparison, this is the value that HQ measured for the metric (which then triggered alert).
- Fixed: Whether or not a user has marked the alert as "fixed"
- Ack: An icon in this column indicates that the alert both has an assigned escalation scheme and has not yet been acknowledged. Clicking the icon acknowledges the alert.
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Navigating via the Masthead Menu
Main screens in Hyperic contain a masthead menu. Users can navigate to the following parts of HQ using this menu:
Dashboard |
Takes users to the Dashboard, the starting screen in HQ, which displays information about resource health, recent alerts, recently performed auto-discovery scan, and control actions |
Browse Resources |
Takes users to the screen where they can locate and navigate through information about all managed resources |
Alert Center |
Takes users to the Alert Center, where they can look at all alerts triggered across the system |
Report Center * |
Takes users to the Report Center, where they can generate all reports available in HQ. |
Administration |
Takes users (with "Administer Hyperic HQ Server Configuration" permissions) to the Administration screen, where they can manage the system-wide settings |
Recent Resources |
Provides a drop-down list of resources that the user has recently viewed. Selecting one of those resources takes the user to the Current Health screen for the resource. |
Help |
Opens screen-sensitive online help in a secondary window |
The masthead also displays the two most recently triggered alerts. Users can click the alert's time to be taken to the alert detail.
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