This page last changed on Aug 17, 2007 by mbartelt.
HQ Dashboard
Available in HQ Open Source unless marked by * for HQ Enterprise only
This screen is a user's starting point in HQ. Users can organize the screen to correspond to their workflow or infrastructure. By default, the screen displays information about resource health, recent alerts, recently performed auto-discovery scans, and control actions. In addition, users can search for specific resources and view summary counts for all managed resources.
The Dashboard is simply a compendium of user-selected portlets. Each portlet contains a different type of data. Users can manipulate which portlets are displayed, where they are displayed, and what data they display.
If you have any comments or suggestions for this help page, please submit them at the bottom of the page by clicking Add Comment.
Tasks Available on This Screen
Users can customize the Dashboard so that, when they log in, it displays only the information that matters to them. Portlets can be added and removed from the Dashboard, and users can view and manage each portlet's configuration information (the amount or kind of data that is displayed in the portlet and how it is displayed). Portlets can be moved around the screen to make the display most useful. Also, some portlets can update users through RSS.
For all portlet-specific tasks, see the description of the portlets below.
To add a portlet:
- In Add content to this column at the bottom of either the right or left side of the screen, select the portlet name and click
.
To delete a portlet:
- Click
in the upper right-hand corner of the portlet.
To move a portlet's position on the screen:
- Click the header of the portlet and drag and drop it to its desired location.
To change the configuration of the portlet:
- Click
in the upper right-hand corner of the portlet.
To get the RSS-feed URL from RSS-enabled portlets:
- Click
in the upper left-hand corner of the portlet or copy the icon's link.
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Available Portlets
Users can select from among the following portlets on the Dashboard (listed in alphabetical order):
Portlet Name |
Portlet Description |
Auto-Discovery |
Lists the platforms and their hosted servers that HQ has most recently discovered via auto-discovery. These resources now need to be added to the HQ inventory. When a platform is added, all its hosted servers are, by default, also added; however, users can opt to add a platform without its servers. When a server is added, its hosting platform is always added. (Services are automatically added to the HQ inventory as part of their hosting platforms or servers.) By default, results of only the last five auto-discovery scans are shown. "Skipping resources": Sometimes HQ discovers a resource (specifically here, a server) that users just don't care about. If that is the case with a server displayed here, users can banish the server from display in the portlet by "skipping" it. For a skipped server to be displayed in the UI again, it must first be rediscovered in a new auto-discovery scan and then be marked for "Import" on the "Auto-Discovery Results" screen.
- To change the number of auto-discovery scan whose results are displayed in the portlet:
- To add a discovered platform to the HQ inventory:
- Select the platform's radio button.
- To not add some of the platform's hosted servers, uncheck those servers.
- Click Add to inventory.
- To add a discovered server to the HQ inventory:
- Check the server and click Add to inventory.
- To skip a server:
- Check the server(s) and click Skip Checked Resources
- To view the results of an auto-discovery scan on a listed platform:
|
Availability Summary |
Displays the availability of a user-selected set of resources, aggregated to the resource type-level. This portlet refreshes every minute.
- To change the set of resources counted in this portlet:
|
Control Actions |
Lists the control actions that HQ has most recently performed on any of the managed resources (either as part of an alert action or by schedule) ("Recent Control Actions"), upcoming scheduled control actions ("Scheduled Control Actions"), and the most frequently performed "quick control" actions ("Quick Control Frequency").
- To change the number of control actions displayed in the portlet:
- To view the control-action history of a listed resource:
|
Favorite Resources |
Shows the performance, availability, and number of triggered alerts for a user-selected set of "favorite" resources. Resources can be designated as "favorite" throughout the UI via the Add to Dashboard Favorites link in the Tools Menu (which appears on most monitoring and inventory screens). This portlet refreshes every minute.
- To add resources to this portlet:
|
Metric Viewer |
Shows the user-selected metrics for a user-selected set of resources. This portlet refreshes every minute.
- To change the metrics or resources in this portlet:
|
Problem Resources* |
Lists all resources with Problem Metrics, their availability, the number of alerts triggered on each of them, the number of times the metric has been "OOB," and the "Last" time the OOB metric was collected. It is possible that more problem resources exist than are listed here; the entire list is available on the "HQ Dashboard Settings: Problem Resources" screen. This portlet refreshes every minute.
- To change the number of problem resources displayed:
- To view metrics for a problem resource:
- Click the resource name and proceed to the "Current Health" screen for the resource.
|
Recent Alerts |
Lists the most recently triggered alerts for a set of user-selected resources. This portlet refreshes every minute.
- To select the resources whose alerts are displayed in the portlet or to change the number of alerts displayed:
- To mark an alert fixed:
- Check the alert and click Fixed.
- To acknowledge an alert:
- Click
in the alert's row.
The icon is available only for as-yet-unacknowledged alerts with escalation schemes assigned to them.
|
Recently Added |
Lists all platforms recently added to the HQ inventory and how long ago it was added. By default only platforms added in the last 48 hours are listed.
- To change the number of resources displayed in the portlet:
- To view a recently added resource:
- Click the alert name and proceed to the "Current Health" screen for the resource.
|
Saved Charts |
Provides links to saved charts. Charts can be saved to the Dashboard from the "Charts" screen, when viewing a specific resource's metrics.
- To manage the current list of charts:
- To view a listed chart:
|
Search Resources |
Allows users to search for resources in the HQ inventory. The search supports case-insensitive, partial-term queries and is restricted to a single inventory level per search.
- To search for resources:
- Type in at least part of the resource name, select the resource's inventory level and click
.
HQ displays all matching resources on the "Browse Resources" screen.
|
Summary Counts |
Displays a count of all the managed resources of each inventory level (how many platforms, services, etc.) that the user has the permissions to view. HQ includes all resource types in the counts, but users can choose to see additional counts of specific resource types. Users can also create new applications, groups, and platform.
- To view counts of a subset of resource types:
- To view all the resources of a particular inventory level:
- Click inventory level or the count.
HQ displays all the resources of that level in the "Browse Resources" screen.
- To create a new application:
- To create a new group:
- Click New Group and proceed to the "New Group" screen.
- To create a new platform:
- Click New Platform and proceed to the "New Platform" screen.
|
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Navigating via the Masthead Menu
Main screens in Hyperic contain a masthead menu. Users can navigate to the following parts of HQ using this menu:
Dashboard |
Takes users to the Dashboard, the starting screen in HQ, which displays information about resource health, recent alerts, recently performed auto-discovery scan, and control actions |
Browse Resources |
Takes users to the screen where they can locate and navigate through information about all managed resources |
Alert Center |
Takes users to the Alert Center, where they can look at all alerts triggered across the system |
Report Center * |
Takes users to the Report Center, where they can generate all reports available in HQ. |
Administration |
Takes users (with "Administer Hyperic HQ Server Configuration" permissions) to the Administration screen, where they can manage the system-wide settings |
Recent Resources |
Provides a drop-down list of resources that the user has recently viewed. Selecting one of those resources takes the user to the Current Health screen for the resource. |
Help |
Opens screen-sensitive online help in a secondary window |
The masthead also displays the two most recently triggered alerts. Users can click the alert's time to be taken to the alert detail.
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