This page last changed on Aug 12, 2007 by mbartelt.

Defining a New Alert

Available in HQ Open Source unless marked by * for HQ Enterprise only

This screen allows users to define a new alert, for a specific resource, for a resource type, or for a group. An alert definition comprises general properties, conditions that must be met for the alert to be triggered, and (optional) notification instructions. Alert definitions for resources and resource types also include (optional) control actions that HQ performs each time the alert is triggered and "filters" that restrict how HQ deals with the alert once it is triggered. Generally, all that is necessary for an alert definition is a name for the alert and at least one condition.

Group Alerts Vs. Resource and Resource-Type Alerts

Group-alert definitions are more minimal than those for resources and resource types. Group-alert definitions have only general properties, one condition, and (optional) an escalation scheme. They do not have control actions, multiple conditions, filters, or any notification methods beyond escalation. A group alert is entirely defined on this one screen.

If you have any comments or suggestions for this help page, please submit them at the bottom of the page by clicking Add Comment.

Tasks Available on This Screen

On this screen, users can do the following tasks:

To define a new alert for a resource or resource type:

  1. Name the alert.
    See recommendations on naming conventions
  2. Select the alert's Priority.
  3. Enable or disable the alert definition in Active.
  4. Define the triggering condition(s) for the alert in If Condition and Enable Action(s). See the instructions for editing alert conditions for help with this section.
  5. (optional) Assign this alert as a recovery alert for another alert in Recovery Alert. *
    See the instructions for assigning a recovery alert for help with this section.
  6. Select how HQ will handle the alert once it is triggered in Enable Action Filter. *
    See the instructions for editing alert conditions for help with this section.
  7. Click .
    The alert is (minimally) complete at this point. On the ensuing "Alert Definition" screen, users can flesh out the alert definition.

To define a new group alert:

  • Follow the instructions for group alerts.
    After users click , the alert definition is now complete and finished, unlike a typical alert definition, where more elements can be added to the alert definition on the ensuing screen.

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Sections on This Screen

Alert Properties

This section displays high-level information about the alert definition, including whether or not it is enabled (Active) and its priority.

Condition Set

This section allows the user to specify the condition(s) that must be satisfied in order for the alert to be triggered. It also allows users to select another alert definition for which this alert definition will serve as a recovery alert* and to select how HQ will treat ("filter") the alert once it's been triggered*.

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Navigating via the Masthead Menu

Main screens in Hyperic contain a masthead menu. Users can navigate to the following parts of HQ using this menu:

Dashboard Takes users to the Dashboard, the starting screen in HQ, which displays information about resource health, recent alerts, recently performed auto-discovery scan, and control actions
Browse Resources Takes users to the screen where they can locate and navigate through information about all managed resources
Alert Center Takes users to the Alert Center, where they can look at all alerts triggered across the system
Report Center * Takes users to the Report Center, where they can generate all reports available in HQ.
Administration Takes users (with "Administer Hyperic HQ Server Configuration" permissions) to the Administration screen, where they can manage the system-wide settings
Recent Resources Provides a drop-down list of resources that the user has recently viewed. Selecting one of those resources takes the user to the Current Health screen for the resource.
Help Opens screen-sensitive online help in a secondary window

The masthead also displays the two most recently triggered alerts. Users can click the alert's time to be taken to the alert detail.

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Next Steps
Return to the list of all alerts.

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Document generated by Confluence on Sep 05, 2007 11:52